Sebastian Angel

Sales Systems and Tools Manager at Genesys

I serve as a subject matter expert across key sales tools like Salesforce, LinkedIn Sales Navigator, and sales forecasting platforms. I manage tool access and onboarding for new hires and internal moves, troubleshoot issues, and collaborate with IT and vendors to implement improvements. I also lead automation initiatives to streamline manual tasks, perform user acceptance testing, maintain the Salesforce sales hierarchy, and support large-scale transformation projects. Whether it's solving day-to-day tool challenges or driving long-term process improvements, I work to ensure our sales teams have the systems and support they need to succeed.